1. Information we collect
We collect information that you provide directly to us, including:
- Personal information (name, email, phone number, address)
- Payment information (processed securely through third-party providers)
- Health information (prescriptions, medical history when provided)
- Order history and preferences
- Communications with our support team
2. How we use your information
We use the information we collect to:
- Process and fulfill your orders
- Verify prescriptions with licensed pharmacists
- Communicate with you about orders and services
- Improve our products and services
- Send promotional communications (with your consent)
- Comply with legal obligations
3. Information sharing
We do not sell your personal information. We may share your information with:
- Licensed pharmacists for prescription verification
- Shipping carriers to deliver your orders
- Payment processors to handle transactions
- Service providers who assist our operations
- Law enforcement when required by law
4. Data security
We implement appropriate technical and organizational measures to protect your personal information. All sensitive data is encrypted during transmission and storage. However, no method of transmission over the internet is 100% secure.
5. HIPAA compliance
We are committed to protecting your health information in accordance with HIPAA regulations. Your medical information is kept confidential and only shared with authorized healthcare professionals.
6. Cookies and tracking
We use cookies and similar technologies to improve your experience, analyze site usage, and deliver personalized content. You can control cookie preferences through your browser settings.
7. Your rights
ou have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Request a copy of your data
8. Children’s privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to this policy
We may update this privacy policy from time to time. We will notify you of significant changes by email or through a notice on our website.
10. Contact us
If you have questions about this privacy policy or our data practices, please contact us at info@skywellnessstore.com